Policies

Cancellation Policy

If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice for massages 1 hour or less and 48-hour notice for massages over 1 hour, couples massages, and Four Hands Massages.  If you need to cancel your appointment, please call the office at 360-635-3477.

Late Arrivals Policy

If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice for massages 1 hour or less and 48-hour notice for massages over 1 hour, couples massages, and Four Hands Massages.  If you need to cancel your appointment, please call the office at 360-635-3477.

New Clients

Please arrive 10 – 15 minutes prior to your scheduled appointment to complete paperwork, communicate your needs with your therapist, and begin your session on time.

If you would like to shorten the time it takes to do paperwork in the office you can download, print, and complete your New Client Form to bring to your first session.

2018 Office Intake Form

Have You Been in an Auto Accident?

Physically, massage has been proven to help with blood circulation to affected areas, increased range of motion after an accident, and reduced muscles spasms. Emotionally, the ability to relax in a safe, peaceful environment can help with stress, again allowing you to focus on returning to your normal lifestyle.

In addition to the physical discomforts, there can be a lot of confusion or frustration when it comes to the billing process after an accident. At Vancouver Massage, we look forward to answering your questions or concerns, and will bill your insurance directly. This allows you to focus on your recovery, not on insurance paperwork.

Other Information

If you have been in an automobile accident, please read about what you need to know.

Need a referral? At Vancouver Massage will be glad to direct you to outstanding doctors in the Vancouver area.

Have Questions?

Feel free to contact us with any questions you might have.

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